DOJA MedSpa ("we, us, or our") is committed to protecting your privacy and building trust with our clients. This Privacy Policy outlines the types of personal information we collect, how we use that information, who we may share it with, and the choices available to you regarding our use of your data. It also explains the measures we take to ensure the security of your information and how you can contact us about our privacy practices.
We collect personal information from you in several ways, including when you visit our website, use our services, or engage with us through social media or mobile applications. Additionally, we may collect personal information when you provide it directly to us during in-person visits or via communication channels such as email or phone.
We may also gather information through automated means, such as cookies, web logs, and web beacons, when you interact with our digital platforms.
You may choose to provide us with personal information in the following ways:
Contact Information: Name, email address, phone number, and postal address.Account Information: Username, password, and payment details (credit card numbers, billing addresses).Health and Skincare Information: Details regarding your skincare concerns, treatments, and preferences.Other Information: Content you provide (photos, feedback, comments) or information provided through social media apps (such as your profile data and location).
We use the information you provide to:
Offer, process, and manage services, including appointment bookings and payment transactions.Communicate with you about promotions, discounts, and special events.Respond to your inquiries and skincare concerns.Manage your account, provide support, and improve your experience with our services.Send you important updates regarding your treatment or appointments.Administer surveys, contests, or other offerings.Analyze and improve our services, marketing strategies, and customer interactions.
We may collect certain information automatically when you visit our site, use our mobile apps, or interact with our advertisements. This includes:
Cookies: Small text files stored on your device to enhance your experience.Web Logs and Beacons: These help us understand how users interact with our site, track usage patterns, and optimize functionality.Device Information: Unique device identifiers, browser settings, operating system type, and geolocation.
Cookies and similar technologies help us provide a personalized and effective experience on our website and digital platforms. These technologies allow us to:
Recognize your device and remember your preferences.Improve functionality and user experience.Track the effectiveness of our marketing campaigns.Analyze site traffic and usage patterns.
You have the option to disable cookies through your browser settings, though doing so may limit some features of our site.
We may use third-party advertising networks to deliver tailored advertisements to you. These networks may use cookies, web logs, and web beacons to collect data about your interests and behavior on our site and other sites, allowing them to display relevant ads. If you prefer not to see targeted ads, you can opt-out by following the instructions provided by the ad network.
We take the security of your personal information seriously. We implement reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.
You can update or request access to the personal information we have collected about you. If you wish to delete your account or opt-out of marketing communications, please contact us at [email protected]
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting an updated policy on our website. We encourage you to review this policy periodically for any updates.